OUR SERVICES

Lead generation
services.

Find prospective customers and generate enquiries for your business.

We work with you to define the audience, the information you need and how enquiries will be delivered and reviewed.

Discuss your requirements
01

Audience
& offer

Define the offer and its audience.

Identify the product or service, who it is intended for and the markets to include. The brief can also set exclusions, such as locations or types of enquiry outside the project scope.

Offer
Product, service and the need it addresses
Audience
Customer profile and relevant requirements
Scope
Markets, locations and exclusions
02

Enquiry
process

Make the next step clear.

Help prospective customers understand the offer and how to express interest. The information requested should give your business what it needs to respond, without collecting unnecessary personal data.

03

Lead criteria
& handover

Agree which enquiries are relevant.

Set the criteria for a relevant enquiry and agree what information should be supplied. Handover arrangements can also cover delivery, duplicates and enquiries outside the agreed scope.

  • Agreed relevance and acceptance criteria
  • Required information and delivery format
  • Duplicate and exclusion rules
  • Responsibilities for data and follow-up
04

Review
& feedback

Use feedback to review lead quality.

Review enquiries against the agreed criteria and use feedback from follow-up to inform the project. An enquiry, an accepted lead and a sale are different stages.

EnquiryInterest has been expressed.
Accepted enquiryThe agreed criteria are met.
SaleThe customer decides to buy.

QUESTIONS & ANSWERS

Before you
start a project.

Common questions about leads, project scope and fees.

Ask a project question
What counts as a lead?

A lead is a prospective customer identified as potentially interested in an offer. The criteria for a relevant lead and the information supplied are agreed for each project.

How do we begin?

Tell us about your offer, intended audience, relevant locations and what you would like prospective customers to do. You can start with an email; a finished campaign plan is not necessary.

Are volumes or sales guaranteed?

Lead volumes, conversion rates and sales are not guaranteed. Any project-specific commitments are set out in the agreement.

How are fees and payment agreed?

Fees, currency, billing and payment terms are agreed for each project.

GET IN TOUCH

Tell us about
your requirements.

A short description of your offer and audience is enough to start.

Discuss your requirements